TERMS OF SERVICE
Last updated: 2026
These Terms of Service apply to all digital products purchased from Human Design with Gloria, including downloadable audio recordings and accompanying digital materials.
By completing a purchase, the customer agrees to the following terms.
1. Scope of Offer
The store offers digital audio products delivered electronically, including but not limited to:
downloadable audio recordings
audio-based educational materials
video-based educational materials
accompanying written or visual files (where applicable)
All products are delivered digitally. No physical goods are shipped.
2. Nature of the Content
All digital products are provided for educational and reflective purposes only.
They are intended to support personal awareness and self-observation through the lens of Human Design and related frameworks.
The content does not constitute medical, psychological, therapeutic, legal, or professional advice. No diagnosis, treatment, or outcome is offered or implied.
3. Access & Delivery
Digital products are made available immediately or shortly after successful payment via download or access link.
Once access is provided, the product is considered delivered.
The customer is responsible for ensuring suitable technical access (device, software, internet connection).
4. Usage Rights & Intellectual Property
All content remains the exclusive intellectual property of Human Design with Gloria.
By purchasing a digital product, the customer receives:
permanent access for personal use
a non-transferable, non-exclusive licence
The customer may not:
share, redistribute, resell, sublicense, or publish the content
upload it to other platforms
use it for commercial, teaching, or group purposes
modify or create derivative works
Permanent access does not imply ownership of intellectual property.
5. Pricing & Tax
All prices shown are final prices.
VAT is not charged in accordance with §19 (1) UStG (German small business regulation).
No VAT is added at checkout.
Receipts or invoices reflect this status accordingly.
6. Refunds & Right of Withdrawal
Because the products are digital content delivered immediately, the statutory right of withdrawal expires once delivery has begun, provided the customer has consented to immediate access.
Accordingly:
No refunds are available once a digital product has been accessed or downloaded.
This complies with EU consumer law for digital content.
7. Limitation of Liability
To the extent permitted by law:
liability is limited to intent and gross negligence
no liability is assumed for personal interpretations, decisions, or outcomes resulting from use of the content
no responsibility is taken for technical issues beyond reasonable control
8. Platform & Payment Processing
Purchases are processed via Squarespace Commerce and integrated payment providers (e.g. Stripe, PayPal).
Customers are also subject to the terms of the respective payment provider. Technical availability of the platform is outside the direct control of Human Design with Gloria.
9. Governing Law
These Terms are governed by German law, with mandatory EU consumer protections applying where relevant.
10. Contact
For questions regarding these Terms, please refer to the contact details provided in the Imprint (Impressum).